Open or closed
Besides open source software there is also closed (or proprietary) software. Making the decision for one of these without a proper selection does not have our preference. Our origin started with the systems of SAP, but we follow all open source initiatives that are complementary or additional to it. Also the position SAP is taking in open source software, is followed by us with great interest and confidence. Good examples of SAP and open source can be found on the SAP database system and open source forums on SDN.
To get the whole picture, it is important to recognize different types of costs. As there are:
- implementation costs
- SLA for maintenance and support
- license fees and
- costs of company inefficiency due to software shortcomings
Standard or custom development
The mentioned costs should be the basis for the choice between: standard software, custom developed software or a mix of both in open or closed software.